FAQ’s
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Do you accept insurance?
I take the following insurances: Aetna, UnitedHealthcare, Oscar, and Oxford. If these do not apply to you, therapy services provided will be private pay only and will be considered out-of-network (OON). I can provide you with a bill containing all pertinent codes so that you may submit it to your insurance provider in hopes that you will receive full or partial reimbursement. To find out if you have OON benefits, contact your insurance company. If you plan to submit to your insurance company, you may want to contact them and discuss your “out of network” benefits.
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What is your fee?
My fee for a 50-minute therapy session is $150 for individual sessions and $160 for a session with two or more individuals present. Payment for your session will be deducted from the credit card on file with the online client portal.
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Appointments and forms.
Please complete the forms on the client portal before your first scheduled appointment. By completing these forms before your first appointment, we can use your appointment time more wisely. For private pay clients, the online client portal thriugh which you access the forms is called Simple Practice. For clients using insurance, the online client portal is called Headway.
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Cancellation policy.
If you must cancel your appointment, I request that you provide 24-hour notice. You will be charged the full fee of session if the notice is less than 24 hours.
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What to expect.
Upon arrival, please have a seat in the waiting room. If the receptionist is present, please check in with her at the front desk. I will come out to the waiting room to greet you at our scheduled appointment time.
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Who do you work with?
I work with individuals interested in therapy who reside in Texas. If needed and would be most beneficial, family sessions will be provided to better meet the needs of the client and the family unit. Regarding age group, I work with adolescents, young adults and adults.
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How can I get started?
Step 1: Click the “Book Online” button at the top of the page to schedule an appointment, or visit the “Contact” page to share the ideal time for you to connect with me.
Step 2: You will hear from me within 24-48 hours to begin a conversation to determine whether we will be a good fit for each other.
Step 3: We will book an initial session to get to know each other and discuss where you are and your goals for treatment.
Step 4: Together, we will determine the frequency of recurring sessions, intermittently assessing your progress in meeting your goals.
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“GOOD FAITH ESTIMATE” (GFE)
You have the right to receive a “Good Faith Estimate” explaining how much your care at CJ Counseling will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
1. You have the right to receive a GFE for the total expected cost of all services requested at Connect.
2. Once your initial appointment is made, a GFE will be made available in your client portal for you to sign.
3. At any time, you can also ask for a GFE before you schedule an item or service.
4. If you receive a bill at least $400 more than your GFE, you can dispute the bill.
5. For questions or more information about your right to a GFE, visit http://www.cms.gov/nosurprises